Agreed website and app content updates
We apply approved changes to pages, catalogs and app content within the supported setup, checking affected layouts and customer routes after each update.
24 / WEBSITE, APP & ONGOING DIGITAL CARE
Launch is a beginning. Care keeps it going.
Your digital presence needs a dependable rhythm.
We help keep your website, app and connected customer journeys current after launch. Agreed updates, maintenance checks and issue triage support everyday operations, while a clear improvement backlog keeps the work moving forward.
Monitor the essentials
Update and maintain
Plan the next improvement
◈0 / 5
Digital presence care
Website · App · Connected journeys
Content & broken linksReady to check
Performance reviewReady to check
Backup processReady to check
Supported updatesReady to check
Improvement backlogReady to check
A clear rhythm for keeping your digital presence useful.
WHAT THIS MAKES POSSIBLE
A maintained digital presence with clear responsibilities and a practical support plan.
A good fit for
Businesses that want continued care for their websites, stores, apps and integrations.
We start with your current setup and agree a practical scope, so the work connects to your wider growth plan.
THE DETAILS THAT MAKE THE DIFFERENCE
What we take care of.
Backups and recovery planning for supported systems
Backup arrangements identify covered data, schedules and storage responsibilities. A documented recovery plan explains the steps and dependencies involved in restoring supported systems.
Performance, broken-link and routine health checks
Routine checks review page performance, broken links and key customer actions. Findings are recorded so your team understands the issue and proposed response.
Supported dependency, platform and release updates
Available platform and software changes are assessed for compatibility with your setup. Agreed updates are checked before release, with a plan for handling problems.
Issue triage, support coverage and escalation process
Support requests are categorised by impact and routed to the responsible person. Agreed coverage, response targets and escalation contacts set clear expectations.
Care reports and an ongoing improvement backlog
Care reports document completed work and unresolved issues. A prioritised backlog separates essential fixes from proposed improvements, with responsibilities and next review points.
A SMARTER WAY TO WORK
Many moving parts.
One clear direction.
You don’t need to coordinate a dozen suppliers. We connect the plan, the people and the platforms, then keep improving what matters.
Understand
Your business, your customers, your goals. We audit what exists and find the most useful opportunities.
Build
We turn the plan into websites, creative, campaigns and connected customer journeys.
Activate
Launch with clear approvals, working integrations, a publishing rhythm and a team that knows the next step.
Improve
Review real performance, listen to customers and prioritise the next round of improvements.
A CLOSER LOOK
Clear scope.
Confident decisions.
Do you offer round-the-clock support?+
Support hours, response targets, covered systems and escalation routes are defined in the service agreement. We agree an appropriate plan for your business rather than assuming unrestricted coverage.
Can this be included in a complete package?+
Yes. We can combine this service with the right website, creative, campaigns and customer journeys. Your proposal confirms deliverables, integrations, ongoing support and any third-party costs.
How will we know what is happening?+
We agree responsibilities, approval points and a reporting rhythm during discovery. Reviews cover completed work, relevant outcomes and next priorities.
YOUR NEXT CHAPTER STARTS HERE
Bring the ambition.
We’ll bring the whole team.
A website that opens doors. Conversations that keep moving. A brand people remember. Let’s put the right pieces together for your business.
Create my complete growth planStrategyCreativeTechnologyOngoing care
LET’S FIND YOUR STARTING POINTWhat’s next for your business?
Start with a confident website, a distinctive brand and a complete local presence.